Hospitality Assured Caribbean

Start your journey to service excellence

OUR GOAL

Helping Caribbean organisations achieve competitive advantage through business and service excellence.

Hospitality Assured (HA) is the quality standard created by the Institute of Hospitality specifically for customer facing businesses. Hospitality Assured inspires and enables organisations to maximise their full potential by following world class processes, customer service standards and enhancing employee engagement. 

HOSPITALITY ASSURED

Benefits of certification:

Improve quality standards

Increase customer satisfaction & loyalty

Improve leadership & management skills

Improve staff morale

Reduce staff turnover

Increase market share

HOSPITALITY ASSURED

How to get certified:

Choose Hospitality Assured for the first step in ensuring your way to success. The process for getting certified is quick and easy and the CTO will be there to support you every step of the way. Below outlines the key stages that you will need to go through in the process:

For organisations interested in becoming Hospitality Assured, download a copy of our frequently asked questions or view the faq.

OUR CLIENTS

Working with Caribbean companies most committed to service excellence:

CONTACT US

Get in touch: