Hospitality Assured (HA) is the quality standard created by the Institute of Hospitality specifically for customer facing businesses. Hospitality Assured inspires and enables organisations to maximise their full potential by following world class processes, customer service standards and enhancing employee engagement.
Choose Hospitality Assured for the first step in ensuring your way to success. The process for getting certified is quick and easy and the CTO will be there to support you every step of the way. Below outlines the key stages that you will need to go through in the process: