Hospitality Assured is celebrating its 20th anniversary in 2018! In our 20th year, there are many challenges that face the industry in 2018 and the Hospitality Assured Community as usual face these as opportunities to reflect, review and improve. 2018 … Continue reading →

BRIDGETOWN, Barbados (21 March, 2018) – The Caribbean Tourism Organization (CTO) is looking to double the number of businesses recognised as Hospitality Assured (HA), the certification programme that promotes business and service excellence. At present, 33 of the 80 tourism … Continue reading →

The Caribbean Development Bank (CDB), through its Caribbean Technological Consultancy Services (CTCS) Network, is utilising the Hospitality Assured (Caribbean) Certification programme to significantly improve service quality standards and build a culture of service and business excellence in the region’s micro, … Continue reading →

We wish to extend sincerest congratulations to the management and staff of the newly HA certified businesses below: NEVIS Nisbet Plantation Beach Club Nestle into Nisbet Plantation’s 30 lush tropical acres, the Caribbean’s only historic plantation inn on a beach. … Continue reading →

UK Hospitality Assured Forum 2014: 1.  Hospitality Assured ~ By Stuart Websdale, General Manager, The Møller Centre 2.  Our Journey – Hospitality Assured ~ By Gareth Waters FIH, Head of Restaurants & Catering, St. Andrew’s Healthcare 3.  Creating The Future With … Continue reading →